A New way of looking at IT

Many IT companies and their clients have been working against each other. The client calls about an issue, the IT company comes out to fix it and the client receives an invoice. As a result, the client is reluctant to call for IT Service in an effort to reduce costs.

Things are now different! With Peace of Mind from Gibraltar Technologies, we maintain your network 24×7x365 to make sure that things don’t break in the first place. Using a flat-fee monthly approach to billing, our incentive is to keep your network running smoothly. The better we do our job, the less you’ll see of us, and the more you’ll get out of your network. At last, you can stop paying for downtime. Doesn’t that make sense?

Server Maintenance and Support

Peace of Mind gives your Servers the prevention and the attention they deserve. We apply a rigorous preventative maintenance schedule and remote management software to put us closer to your network.

Rather than introduce differing and confusing levels of the Peace of Mind Plan, we give you the all inclusive, total protection plan for all levels, and only vary the price depending on the size of your network.

Preventative Maintenance Monitoring and Inventory

With the Peace of Mind Plan, you get all the preventative maintenance you would expect from Gibraltar once a month – except now you’ll get it every day. You have direct access to our Help Desk for remote support by phone and over the internet. We monitor your network for spyware, virus activity, and failed backups, anytime you need it, and keep your systems patched and updated. The Peace of Mind Plan is a no-brainer!

Server and Workstation Maintenance and Support

Peace of Mind goes directly to where the real work gets done – the workstation. We know that most support calls can be handled much faster remotely, with our Help Desk rather, than waiting for an on-site technician, so we give each of your users unlimited access to our live Help Desk and on-site Engineers. And we still perform all of the monitoring and maintenance so you don’t have the problems in the first place.