ServiceCenter Feed

Group Reorganization
Team,

Today was a great day (like every day) at the helpdesk! We migrated 32 computers, printers and routers into service center device and site groups. Site groups allow us to...
Posted on 2010-08-18 11:08:24

AT is here! Win7 Changes
Team,

AutoTask has arrived! As of today there should be NO tickets being closed in Service Center. All tickets should be closed in Autotask. Creating a ticket from an alert is the only...
Posted on 2010-08-02 13:53:38

No / Dns SNMP continued
PPC

*HPLJM2727 Baltimore added as an alias for 192.168.210.20 for ease of administration
*Reconfigured SNMP on 192.168.200.13 APC Management card
**Deleted / Re-added as...
Posted on 2010-07-16 06:54:00

SC no DNS / SNMP troubleshooting
Searched through the device discovery tab. Found a number of "devices" that had no information whatsoever. The lack of any information at all points to a bad database entry. Removed a number of null...
Posted on 2010-07-14 16:16:47

Welcome ONRC!!!
Many thanks to Corey who worked dilegently with me on premises to get this site up and running properly! After a few installation hiccups we got everything flowing. We are happy to report that All...
Posted on 2010-07-13 16:02:41

7/8/2010
Hunt Valley Motorcoach has been Added as a new site
Added correct service group membership for all pc's
Added correct site group membership for all pc's
Added XP workstation to...
Posted on 2010-07-08 14:01:38

Reactive Scripting Day!!! 6/14/2010
Team,

Today at the helpdesk we added 2 super cool new reactive scripts. Props to Jbeck for the script that deletes temp files and temp internet files for all users! The second one is...
Posted on 2010-06-14 14:36:06

6/8
• New Monitor Added For Windows XP Policy Module
o Added Event ID 5719 monitor
 Netlogon error generated in system event log
 Happens when Client WS is unable to contact...
Posted on 2010-06-08 14:07:21

6/8
• New Monitor Added For Windows XP Policy Module
o Added Event ID 5719 monitor
 Netlogon error generated in system event log
 Happens when Client WS is unable to contact...
Posted on 2010-06-08 14:06:47

6/8 New Events + DNS setups
• New Monitor Added For Windows XP Policy Module
o Added Event ID 5719 monitor
 Netlogon error generated in system event log
 Happens when Client WS is unable to contact...
Posted on 2010-06-08 13:53:40